Frequently asked questions

Common questions about using SaveClip.

Does SaveClip store my videos?

No. We only process your URL and return metadata/download links.

Does it support every platform?

The production API for Xiaohongshu is integrated. Other platforms currently run in mock mode.

Can I use it on mobile?

Yes. The interface is mobile-first and optimized for all screen sizes.

Does SaveClip store videos on its servers?

No original video files are stored. We process URLs and return metadata/links; URL history may live in your browser localStorage.

Why don't TikTok/Instagram/Facebook return real files?

Those platforms are Coming soon — mock results are demos only. Xiaohongshu uses the production API.

How do I contact support or report copyright issues?

Use the email on our Contact page. Rights holders can send a DMCA notice as described in our Terms.

Frequently asked questions | SaveClip